Privacy Policy /
Terms and Conditions

Privacy Policy

Funai Corporation, Inc. respects the privacy of our customers and users of this site. This Privacy Policy identifies the practices of Funai Corporation, Inc. and its affiliates (collectively, "Funai") in the Canada as they relate to the collection, maintenance, use and sharing of personal information (which is information that identifies you or is about you) collected through this web site.

Data Privacy at Funai

Funai has established a comprehensive privacy program, including a global privacy office and a chief privacy officer, designed to help us respect and protect your data privacy rights. This statement includes Funai's commitment to and compliance with the Website Privacy Statement.

Funai Website Privacy Statement

Funai respects the privacy of visitors to its websites; as a result, we have developed this website privacy policy. This website privacy policy applies only to the operation of websites that directly link to this policy when you click on "privacy statement" in the website footer.

Through this website Funai will collect information that can identify you, such as your name, address, telephone number, e-mail address, and other similar information ("Your Information") when it is voluntarily submitted to us (however, see discussion below about "IP Addresses" if you have a broadband connection). We will use Your Information to respond to requests you may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve our websites, products, and services. We may also use Your Information to contact you and/or provide you with general information about our products and services. We may also enhance or merge Your Information with data obtained from third parties for the same purposes.

Any other information transferred by you in connection with your visit to this site ("Other Information" - that is, information that cannot be used to identify you) may be included in databases owned and maintained by Funai or its agents. Funai retains all rights to these databases and the information contained in them. Other Information we collect may include your IP Address and other information gathered through our weblogs and cookies (see below).

This site may use a technology known as web beacons - sometimes called single-pixel gifs - that allow this site to collect web log information. A web beacon is a graphic on a web page or in an e-mail message designed to track pages viewed or messages opened. Web log information is gathered when you visit one of our websites by the computer that hosts our website (called a "webserver"). The webserver automatically recognizes some non-personal information, such as the date and time you visited our site, the pages you visited, the website you came from, the type of browser you are using (e.g., Internet Explorer), and the domain name and address of your Internet service provider (e.g., Verizon). We may also include web beacons in promotional e-mail messages in order to determine whether messages have been opened.

This website may use a technology called a "cookie." A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access a website. Then when you come back our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately.
This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider, so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some broadband connections your IP Address doesn't change (it is "static") and could be associated with your personal computer. We use your IP address to report aggregate information on use and to help improve the website.

You should be aware that this site is not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.

Areas of this website that collect Your Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 3.0 and above).

Your Choices and Controls

You have certain choices about how your Personal Information is collected and used. Where required by applicable law, you can access, amend or have your Personal Information deleted from our active database(s) by contacting us as described in the "How to Contact Us About this Privacy Policy" section below. In some cases, your choices to change or delete information you provide may affect our ability to deliver our products, services or the Sanyo products and services.

You can choose whether or not to receive certain communications from us, through the following mechanisms:

• Commercial Electronic Messages: Funai complies with the Canada Anti-Spam Legislation and will only send commercial electronic messages to you with your consent (express or implied). You may unsubscribe from receiving commercial electronic messages at any time by clicking on the unsubscribe link included in an e-mail message. Please note that we reserve the right to send you certain communications relating to your account or your use of the Sanyo products or services or as otherwise permitted by applicable law, and these transactional account messages and other non-commercial messages may not be affected by your choice to unsubscribe from commercial communications.

How to Contact Funai

To contact Funai for information regarding this Privacy Policy, please contact the Web Coordinator by mail at Funai Corporation, 201 Route 17 North, Suite 903, Rutherford, NJ, 07070, U.S.A., by telephone at 201-727-4560, or by email at
Personal Information that We Collect Types of Personal Information We Collect: We may request, collect and store personal information about you that includes:

-Your name
-Your postal address
-Your electronic mail address
-Your telephone number

We may also collect information that is not personal information, such as information about products that you own or would like to buy. Requests for Service: For each service, Funai may ask for personal information so that we may respond to the request for service and fulfill current and future customer support needs. We do not share that information with third parties unless necessary to provide the services you requested.

Voluntary Customer Surveys: We may conduct business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us improve the products and services we offer and how we provide them to you. Personal information and responses to the survey will remain confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.

We may take the information we receive from individuals responding to our customer surveys and aggregate it with the responses of other customers to create broader non-personal or aggregated responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We may then use the aggregated information to improve the quality of our products and services and to develop new products and services. This aggregated information may be shared with third parties as it does not contain personal information.

Effect of Providing Personal Information

By submitting personal information, you agree to be bound by the terms outlined in this Privacy Policy.

Funai Does Not Share Your Personal Information

Funai does not rent or sell your personal information for marketing by any third parties on their behalf. Funai does not engage in any form of 'spam' email or unsolicited telemarketing. Your personal information will only be used by Funai and its representatives in response to your requests for assistance or to process your product orders, with the following exceptions:

(1) We may share personal information with a third party (such as a shipping company, a distributor or an Authorized Service Center that repairs Funai products) to provide you with the products or services, including repair services, that you have requested.

(2) We may share personal information when necessary to identify, contact, or bring legal action against someone who may be violating this Privacy Policy.

(3) We may share Your Information with agents, contractors or partners of Funai in connection with services that these individuals or entities perform for or with Funai. These agents, contractors or partners are restricted from using this data in any way other than to provide services for Funai or services for the collaboration in which they and Funai are engaged (for example, some of our products are developed and marketed through joint agreements with other companies). We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested.

(4) Funai reserves the right to share Your Information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue (such as with the World Trade Center terrorist act in September, 2001), Funai reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.

(5) We may also provide Your Information with affiliates of Funai or to a third party in connection with the sale, assignment, or other transfer of the business of this website to which the information relates, in which case we will require any such affiliate or buyer to agree to treat Your Information in accordance with this Privacy Policy.

Accessing Your Information

Under the laws of some jurisdictions, you may have the right to request details about the information we collect and to correct inaccuracies in that information. Any further statutory user rights remain unaffected. If permitted by law, we may charge you a small fee for providing you with this ability. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. If you would like to make a request to access your information, please contact

Data Security

While we try to protect the integrity and security of our network and systems, we cannot and do not guarantee that our security measures will prevent unauthorized third-parties (often called "hackers") from obtaining personal information without permission. We will use reasonable efforts to protect your personal information on our internal systems, but hackers or other unauthorized persons may obtain access to your personal information without our permission.

The security of your financial information (i.e., credit/debit card information) is important to Funai. We encrypt your financial information in transit between your computer and our computer using the Secure Socket Layer protocol ("SSL") with an encryption key length of 128 bits. Once your financial information reaches us, it resides on a server that is guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet.


We do not knowingly collect personal information from children under the age of 18. If a child has provided us with personal information, we ask that a parent or guardian of the child contact us at the phone number or addresses stated above, and if we can find it we will delete that child's personal information.

Cautions and Warnings

Please exercise caution when submitting personal information online. It is your responsibility to maintain the security of your passwords and other financial and personal information. Your usage of this is site constitutes an acknowledgement and assumption of these risks.

Although Funai asks for your personal information on this web site in connection with providing you with products and services, Funai will not ask you for any personal information in any emails. Funai may send you electronic mail messages in accordance with Canadian law, but you should not respond to any electronic mail messages asking for your personal information, especially if the messages ask for your passwords or credit/debit card information. These messages are often called "phishing," and they are designed to steal personal information for identity theft and other bad purposes.

Consent to Cross-Border Transfer of Information

Please be aware that information we collect, including but not limited to Personal Information, may be transferred to, processed and stored in the United States, Japan and other countries around the world and, as such, courts, law enforcement, and other authorities in these jurisdictions may, in certain circumstances, be entitled to access your Personal Information. Any such transfers will be to Funai affiliates and to contractors that agree to substantially the same terms to protect Personal Information. By using the Sanyo products or services or providing us with any information through the Funai, you consent to the transfer, processing and storage of your information in the United States, Japan and in other countries around the world, jurisdictions in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.

Revisions to this Privacy Policy

Funai Corporation reserves the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner, effective upon posting the revised version of this policy on this web site.

Prior Version of this Privacy Policy
This version of this Privacy Policy revised the previous Policy in many ways, including by adding Funai to include its affiliates, and added that new versions of the Privacy Policy are effective upon posting.

Terms and Conditions

his web site is published and maintained by Funai Corporation and its authorized representatives ("Funai"). Access to or use of this web site constitutes an acknowledgement of and agreement to the Terms and Conditions outlined here. Funai reserves the right to modify or amend these Terms and Conditions and any web site content or service at any time, without notice, and without liability.

Other Web Sites

Links may be provided to other web sites that are not affiliated with Funai and are subject to their own Terms and Conditions of Use. These links are provided as a convenience. Funai is not responsible for any other web sites or the conduct of such third parties. Funai does not endorse other web sites and is not accountable for the accuracy of their content or for your use of other web sites.


All information and services provided on this web site are provided AS IS and AS AVAILABLE. Funai makes no guarantee or warranty as to any information on this web site, or contained herein, or to any products or services sold or provided via this web site. Your use of this web site is AT YOUR OWN RISK. Funai does not guarantee the safety or security of this web site, its servers, components, equipment, code, or software. Under no circumstances shall Funai be liable for any damages or other form of relief resulting from the reliance upon information provided at this web site or the use, misuse, or inability to use this web site, or the information contained herein. Any and all products sold through this web site are subject to the written warranties, if any, included with or provided with the product.


All contents and components of this web site are the exclusive property of Funai. Images, logos, text and other content are protected by copyright and and/or trademarks and may not be used, modified, removed, or altered in any way.

Malicious uses of this material or attempts to interfere with the web site's operation are prohibited and may be punishable by law. Any material or information submitted by users of this web site to Funai are the sole property of Funai, and by submitting the materials or information you transfer to Funai ownership of and any claim to the materials or information. This web site and all content are Copyright © Funai Corporation, which reserves all of its rights.

Claims of Copyright Infringement

If you believe that your work has been copied on our web site, or any of our other systems or networks in a way that constitutes infringement under applicable Copyright laws, please provide the following information to Funai for receipt of notification of claimed infringement:

o An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; o A description of the copyrighted work that you claim has been infringed;
o A description of where the material that you claim is infringing is located on the site;
o Your address, telephone number, and email address;
o A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
o A statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

To be removed from our contact lists, please write to Funai at the following address:

Funai Corporation
19900 Van Ness Ave.
Torrance, CA 90503
or by email:

Please note that you may continue to receive materials while we are updating our lists.

We may update this Web Site Privacy Policy from time to time. When we do update it, for your convenience, we will make the updated policy available on this page.

Last Updated: May 2018